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9px;font-size:11px;display:inline-block}.conv{border:1px solid var(--ds-line);box-shadow:var(--ds-shadow-card);background:#fff;border-radius:14px;flex-direction:column;min-height:420px;padding:20px;display:flex}.conv-contexte{font-family:var(--ds-font-mono);letter-spacing:.04em;color:var(--ds-plum);margin:0;font-size:11px}.conv-entete{border-bottom:1px solid var(--ds-line);font-family:var(--ds-font-mono);color:var(--ds-ink-soft);margin:8px 0 18px;padding-bottom:12px;font-size:12px}.conv-fil{font-family:var(--ds-font-mono);flex-direction:column;gap:14px;font-size:14px;line-height:1.5;display:flex}.conv-ligne{flex-direction:column;gap:4px;max-width:88%;display:flex}.conv-client{align-self:flex-start}.conv-agent{align-self:flex-end;align-items:flex-end}.conv-meta{letter-spacing:.04em;color:var(--ds-ink-soft);font-size:11px}.conv-bulle{color:var(--ds-ink);background:var(--ds-paper-3);white-space:pre-wrap;border-radius:12px;margin:0;padding:10px 14px}.conv-agent 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0;padding-top:12px;font-size:12px}.garde-fous-complet{background:var(--ds-amber-wash);border:1px solid var(--ds-amber-soft);border-radius:14px;padding:24px 20px}.garde-fous-complet ul{grid-template-columns:1fr;gap:18px;margin:0;padding:0;list-style:none;display:grid}@media (min-width:768px){.garde-fous-complet{padding:32px}.garde-fous-complet ul{grid-template-columns:repeat(2,minmax(0,1fr));gap:24px 40px}}.garde-fous-complet li{grid-template-columns:auto 1fr;align-items:baseline;gap:4px 14px;display:grid}.garde-fous-index{font-family:var(--ds-font-mono);letter-spacing:.14em;color:var(--ds-amber-ink);grid-row:1/span 2;font-size:11px}.garde-fous-court{font-family:var(--ds-font-mono);color:var(--ds-rust);font-size:15px;font-weight:600;line-height:1.4}.garde-fous-detail{color:var(--ds-ink-soft);font-size:15px;line-height:1.5}.garde-fous-bande{background:var(--ds-amber-wash);border-top:1px solid var(--ds-amber-soft);padding:12px 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a{color:var(--ds-ink);text-underline-offset:3px;text-decoration:underline}.etapes{counter-reset:etape;grid-template-columns:1fr;gap:16px;margin:0;padding:0;list-style:none;display:grid}@media (min-width:900px){.etapes{grid-template-columns:repeat(3,minmax(0,1fr))}}.etapes li{counter-increment:etape;border:1px solid var(--ds-line);box-shadow:var(--ds-shadow-card);background:#fff;border-radius:14px;padding:20px}.etapes li:before{content:counter(etape,decimal-leading-zero);font-family:var(--ds-font-mono);letter-spacing:.14em;color:var(--ds-amber-ink);margin-bottom:12px;font-size:11px;display:block}.etapes h3{font-family:var(--ds-font-display);letter-spacing:-.01em;color:var(--ds-ink);margin:0 0 8px;font-size:22px;font-weight:600;line-height:1.25}.etapes p{color:var(--ds-ink-soft);margin:0;font-size:15px;line-height:1.55}.etapes-action{flex-wrap:wrap;align-items:center;gap:12px 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